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Logo - link to homepage Slogan: Seeing through your customers' eyes

Novel internet searching service at T-Online

With this internet searching service search orders are dealt with by human search experts.

Searching service usage study

Usage studies have shown the requirement to make it clear to first-time users, that there is no search engine behind, and to communicate the added value compared to search engines like Google. After all this searching service - as one would expect - is not free of charge.

Integration at T-Online
Searching service usage study

Several rounds of on site usage studies with T-Online customers have resulted in rich information on its real usage as well as manifold hints for redesign.

This was a challenge especially within the narrow design space prescribed by T-Online.

With Savigny User Research you ensure that your design lives up to the requirements of real life usage!

To the original searching service Infopay.de To the T-Online searching service

Peter v. Savigny + Hans-Otto-Str. 12 + D-10407 Berlin + Germany
Mobile: (+49/177) 663 66 69 + Email: pvs@savigny-userresearch.de